Frequently Asked Questions
-
All kinds! While we specialise in weddings, we have completed work for corporate events, shopping centre activations and everything in between. We’ll also install almost anywhere you need us - in licensed venues and private properties, from the Sunshine Coast to all the way down to Byron Bay.
-
Our warehouse is located in Brisbane but we install all over SE QLD and Northern NSW. Our service area includes but is not limited to:
Southeast Queensland:
Brisbane, Sunshine Coast Region (Maleny, Montvale, Mapleton, Noosa, Kenilworth + surrounds), Gold Coast, Toowoomba
Northern New South Wales:
Tweed Heads, Carool, Cudgen, Bangalow, Byron Bay.
-
To give you the best result, to avoid hiccups on the day and most importantly: to give you the best price. If we don’t have the correct information from the get go we may not be able to make adjustments last minute and this could be the difference between being able to install or not. For example, if we don’t know how big the space is, the quantity of lights we brought to install for you might be too much or not enough.
-
We are unable to offer dry hire to the general public due to safety concerns (we might make it look easy, but not just anyone can do it!) however if you’re an industry professional, feel free to get in touch.
-
We get it, lighting can be hard to budget for. If you do have a particular price in mind, let us know and we will be happy to provide you with options that will suit. Our lighting quotes are often super flexible so if we know your budget in advance, we can usually tailor the options to create something beautiful and within budget.
P.S: We don’t charge a “wedding tax“ so please don’t be shy! Our costings behind the scenes are standardised, however there’s things that we can do to alter a product that make it work. If we know how much you want to spend, we can recommend the best products for you!
-
Absolutely! For any vendor that is hanging anything, they should have their rigging license as it’s high risk work. Our installation team have all the appropriate licenses and insurance for what we do. If you or your venue would like to see a copy, just ask!
-
Possibly! We are always looking to expand our inventory so we are happy to attempt to source it for you. If we are sourcing product specifically for your event, bear in mind there will be a slightly higher non-refundable deposit.
-
Sure can. We have to come back to take down the structure anyway so if it saves your florist an extra trip, we can take care of that. Just let us know you need Floral Removal and Disposal and we’ll add it onto your invoice.